The Sell Via App service is a cloud service available 24/7.
Sell Via App is built on a secure and highly resilient infrastructure, monitored in real time and equipped with automated recovery mechanisms in case of disruptions.
Additionally, our technical team is automatically notified of any incidents affecting the Sell Via App service, 24/7.
You will likely find an answer to your questions in our general documentation.
If necessary, you can contact our support team : api@sellviaapp.com